Privacy Policy

Introduction

Welcome to https://petpurifiersolutions.scoopsurge.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA)
Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Privacy Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. However, please note that it does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data handling.

Processing Activities

This policy outlines the ways in which we interact with users and process personal data:

User Accounts: When you create an account on our platforms, we collect account information such as your name, email address, and password.
Payments: We securely process payment information for purchases made through our services. This includes financial details like credit card numbers, expiration dates, and billing addresses.
Product Purchases: Details about the products you buy from us, including quantities and transaction IDs, are recorded.
Communication: Personal data is collected when you choose to receive communications from us via email, phone, or text messages.
Location Data: With your consent, we may access your device’s location information to provide relevant services or personalize content.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products. Any personal data shared in these submissions is collected accordingly.
Social Media Integration: If you connect our services to social media accounts, we may collect social media profile information and activity.
Product Interaction: Information about how you interact with our products, such as page visits and feature usage, is tracked for analytics purposes.

Personal Data Collection

We gather various types of personal data, including:

Account Details: This includes your user name, email address, and password hash (for security).
Payment Information: Credit card numbers, expiration dates, and billing addresses are processed securely for transactions.
Financial Records: We may retain records of purchases and financial transactions for accounting purposes.
Purchase History: Details about products bought from us, including timestamps and quantities.
Mobile Device Data: Unique identifiers such as IP addresses, device models, and operating system types.
Location Information: Data on your geographical location when you interact with our location-based services.
Feedback and Reviews: Personal data shared in user feedback, surveys, or reviews.
Social Media Profiles: Names, profile pictures, and posts when users choose to connect their social media accounts.
Product Interactions: Tracking of page visits, feature usage, and search queries for analytics.

Cookies and Data Collection Technologies

We use cookies and similar technologies to enhance user experience and gather analytics data:

Strictly Necessary Cookies: These ensure basic functions like login and account management.
Preference Cookies: Remembering user preferences and settings to personalize the interface.
Analytics Cookies: Tracking website usage, improving performance, and providing insights for business development.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their privacy choices.

Data Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law:

Data related to account management, payments, and transactions is kept for a period of 7 years due to financial record-keeping requirements.
Purchase history may be retained indefinitely for business analytics and research purposes.
Personal data shared in feedback and reviews is stored until the content is removed or anonymized.
We regularly review and delete unnecessary data to ensure compliance with privacy regulations.

Your Rights

Depending on your jurisdiction, you have certain rights regarding personal data:

Access: You can request access to the personal data we hold about you and its current use.
Rectification: The right to request corrections for inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): In some regions, you can ask for the deletion of your personal data.
Restriction: Limiting the use or processing of your data in specific situations.
Data Portability: Obtaining a copy of your personal data in a structured format.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on certain activities, such as exercising your privacy rights.

To exercise any of these rights or file an appeal/complaint regarding our data practices, please contact our Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and an updated version will be effective upon posting. We encourage users to periodically review this policy for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data subject access, please reach out to:

Email: [email protected]
Postal Mail: Pet Purifier Solutions Privacy Team, [Address], City, State, ZIP Code